• 1 Review cover
  • 2 Your details
  • 3 Payment
  • 4 Confirmation

Review cover

Here's a summary of EDF Total Protect cover

Examples of what's included

  • Domestic gas boiler & controls
  • Central heating system
  • Annual service each year
  • Up to £500 towards a replacement boiler
  • 2
  • Parts and labour with parts guaranteed for 12 months
  • Plumbing, Wiring and Emergency Protect included as standard.

Examples of what's not included

  • The first £50.00 of any claim
  • The first £95.00 of any claim
    • Clearing air locks, unblocking pipes, correcting poor circulation or balancing radiators
    • Repair caused by rust, sludge, scale or corrosion
    • Leaking gas feed lines to the boiler
    • Any claims relating to under floor heating

    Your eligibility

    Before we start, there are a few things you must be able to say yes to for you to be eligible for cover. By continuing, you are agreeing that the statements made below are true:

    • My boiler is under 11 years of age, has been serviced within the last 12 months (or within the time period recommended by the manufacturer) and is in good working order
    • My boiler is a standard domestic boiler, powered by natural gas and is not LPG, oil or another heating system
    • I am over 18 and a homeowner living in mainland Great Britain, Northern Ireland or Isle of Wight.
    • I confirm I will answer all questions honestly and to the best of my knowledge. I understand my policy may be cancelled or a claim may be rejected or not fully paid if the information I have supplied is not accurate.

    Tailor your cover

    Tailor
    Excess
    Adjust how much excess you pay - the greater the excess, the lower the premium you'll need to pay.

    Want some extras?

    Extras Icon
    Plumbing Protect

    /month

    Choose to extend your insurance to provide protection against plumbing emergencies such as burst pipes, taps not working and blocked internal drains.

    View inclusions/exclusions

    Examples of what's included

    • Broken, blocked or leaking internal drain or sewers.
    • Leaking or burst water pipes within your home.
    • Your only toilet not working because of accidental damage or mechanical failure.

    Examples of what's not included

    • Any excess you have selected.
    • Cost of replacing taps, seals or grouting, water tanks, radiators, water softeners or waste disposal units.
    • Cost of repairing or replacing water supply pipes.
    • Blocked, broken or leaking soil or waste pipes.
    • Tree root damage to pipes or sewers.

    Included

    Extras Icon
    Wiring Protect

    /month

    Choose to extend your insurance to include emergency assistance for your permanent installed electrical wiring, wall, sockets, switches, fuse boxes, bulb sockets, light fixtures, circuit breakers or transformers fail.

    View inclusions/exclusions

    Examples of what's included

    • Complete failure of the permanently installed electrical wiring.
    • Complete failure of wall sockets, switches, fuse boxes, bulb sockets, light fixtures, circuit breakers and transformers.

    Examples of what's not included

    • Any excess you have selected.
    • Telephone wiring, smoke detectors, doorbells or burglar alarm systems.
    • Energy generating systems, this includes wind turbines, solar panels, air conditioning units and their parts.

    Included

    Extras Icon
    Emergency Protect

    /month

    Includes Plumbing Protect and Wiring Protect

    Choose to extend your insurance to provide emergency assistance if your:

    • Only available key has been stolen, lost or damaged
    • Main entry or exit lock if broken or damaged
    • Home is insecure because of a break-in or vandalism
    • Home has a pest infestation
    • Roof tiles are missing or require repositioning

    View inclusions/exclusions

    Examples of what's included

    • Being Locked out of your home because your only available key has been stolen, lost or damaged or the lock to your main door isn’t working.
    • Securing your home because of a break-in or vandalism.
    • Animal or insect infestation inside your home.
    • Disturbed or missing roof tiles.

    Examples of what's not included

    • Any excess you have selected.
    • Theft, vandalism or malicious damage not reported to the police.
    • Flat glass, plastic, tarpaulin, felt or thatched roofs.
    • Replacement windows or doors.
    • Broken or damaged internal windows or doors.
    • Animal or insect infestation external to your home (including garage and sheds).
    • Damage caused by, or the removal of, the pests or nests.

    Included

    Have a promo code?

    1
    Your annual premium may not be equally divisible by 12, so the first payment on your direct debit may be a few pence more or less than the remaining 11. Full details of your monthly payment schedule will be shown on your direct debit schedule, if you choose to pay by monthly direct debit.
    2
    If your boiler costs more to repair than replace, Collinson will contribute towards the cost of a new boiler. You will be required to send Collinson the invoice from a qualified gas safe contractor and they will arrange to send you payment. Please note full terms and conditions can be found in the policy wording.
    For full details of what is and what's not covered please refer to the policy summary and wording — these documents can be found by clicking on the link at the top right hand side of this screen
    Coronavirus

    If any of our customers are having difficulty making payments, wish to review their Boiler Insurance or have missed payments during the crisis period, please contact us so we can try to help you.

    Our contact details (email addresses and telephone numbers) can be found in the Contact information above.

     

    Important information about us and your insurance policy

    EDF has teamed up with Collinson Insurance Services Limited (Collinson) to bring you a range of household insurance products called Protect. Collinson Insurance Services Limited Reg No. 007588979 Registered in England & Wales Registered office, Cutlers Exchanges, 123 Houndsditch, London, EC3A 7BU.

    EDF is an appointed representative of Collinson Insurance Service Limited which is authorised and regulated by the Financial Conduct Authority. Collinson Insurance Services Limited’s Financial Service Register number is 311883.

    EDF is a trading name used by EDF Energy Customers Ltd. Reg No 02228297 Registered Office 40 Grosvenor Place, London, SW1X 7EN, incorporated in England and Wales.