What are cookies?
Cookies are small data files (normally numbers and letters) which a website may put on your computer or mobile device when you visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
Certain cookies contain personal information – for example, if you click to ‘remember me’ when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use a websites, or a user’s general location.
If you wish to view your cookie code, just click on a cookie to open it. You will see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
How to control cookies?
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit http://www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers. For information on how to do this on the browser on your mobile phone you will need to refer to your handset manual.
Manage cookies and learn more
You can manage these small files and learn more about them from the Directgov article: Internet Browser cookies – what they are and how to manage them.
If you’d like to learn how to remove cookies set on your device, visit: www.aboutcookies.org
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
What cookies are used by this site?
Types of cookie that may be used during your visit to our website are:
- Session cookies
- Session and permanent cookies
- Third party cookies
|Session cookies||Session cookies enable our website to keep track of your movement from page to page so you don’t get asked for the same information you’ve already given to the site. These cookies allow you to proceed through the pages of our site quickly and easily without having to authenticate or reprocess each new area you visit. They are automatically deleted when you close your web browser.|
|Session and permanent cookies
(also called persistent cookies)
|These help our website remember your preferences and settings when you visit again in the future. They therefore speed up and enhance your experience of services or functions offered. For these cookies to work, they are stored on you device and are not deleted when the browser is closed.|
|Third party cookies||These are placed by another company (domain) and are used to help us track visitor behaviour and revenue in order for us to measure the performance of our website.|
The website may contain links to other sites which are outside our control and are not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.
Telephone: 0345 600 0453
Open Monday to Friday 9am to 5pm